The program aims to provide psychological and social support to patients and their families to relieve their pain and pressure as well as to ensure that they are given the right support and assistance if required.
The program also seeks to meet the general needs of the patients, including hospital registration and administrative processes and many other services.
It’s worth mentioning that the Community Service Unit provides Al-Watani and Rafidia Hospitals with a number of volunteers from An-Najah National University, Al-Quds Open University and the local community to achieve the program goals.
An-Najah National University is steadfast in its commitment to enhancing patient care and supporting the well-being of individuals facing medical challenges. The university collaborates closely with local hospitals and community institutions, providing a dedicated team of volunteers to advance the goals of the Psychological and Social Support Program.
Program Overview
The Psychological and Social Support Program is devoted to delivering essential psychological and social assistance to patients and their families, aiming to alleviate their pain and stress. The program ensures that patients receive the appropriate care and support during their hospital stay while addressing their broader needs, including hospital registration, administrative processes, and other critical services.
Program Goals
The Psychological and Social Support Program is designed to assist patients who are hospitalized for medical reasons and require additional psychosocial and social support. It encourages patients experiencing psychological difficulties to seek help from healthcare professionals and strives to alleviate their emotional and mental burdens. The program’s ultimate goal is to provide comprehensive support and tailored assistance to meet each patient’s unique needs.
Program Accomplishments and Activities
- Primary Support Services: Volunteers offer vital psychosocial and social support to patients and their families throughout their hospital stay, addressing both immediate emotional and practical needs.
- Facilitating Patient Needs: Volunteers aid in hospital registration, administrative processes, and other essential services, streamlining the patient experience and ensuring that all needs are efficiently met.
- Engaging Activities: The program features activities for kidney and pediatric patients, including educational sessions, games, crafts, and events, which enhance their hospital experience and provide a welcome diversion from the clinical setting.
- Volunteer Training: Comprehensive training programs are developed for volunteers, equipping them with the skills necessary to effectively contribute to the Psychological and Social Support Program.
Through these efforts, An-Najah National University reaffirms its dedication to improving patient care and supporting those in need, demonstrating its commitment to both the program’s success and the well-being of the community.